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Support |
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Logistic Support Options
- Annually - Personnel on-site for emergency response and training
- Semi-annually - Personnel on-site with call support options
- Preventative Maintenance - On-site at pre-scheduled intervals
- On Call or As Needed - Personnel on site after contact
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Logistic Support and Material Procurement
Standard Procedures:
- Spare/repair part depot
- Spare inventory computer network
- Replenish spare/repair part inventory for parts used at each site
- Annual inventory review and recommendations for next year spares
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Emergency Response
- Blanket Order Line
- Imatrixvn provides parts by fastest method (FedEx, DHL, etc.)
- Spare parts ordered through network
- All sites communicate through Network (AOL, Internet, etc.)
- Imatrixvn trained technicians
- Engineering support throughout the world
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Support Advantages
- Latest Technology
- Full Electrical and Mechanical stafft
- Imatrixvn generated and supported software
- Upgrades to existing systems recommended
- Support from other sites with similar products
- Imatrixvn factory trained Maintenance Technicians
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