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Tag: Services
Door to door services
Warehousing services
Imatrix
warehousing system
SCM
Logistic
Passengers who have a mobility issue that stops them from getting to a regular bus stop may call the transit office to arrange for travel to or from their door. Siimply call 842-2134 from Hazelton, or 1-877-842-2131 from surrounding areas to book your trip. Please call at least 24 hours in advance of your trip.
The first time you call, you may be asked for your name, address and telephone number. You may also be asked for any pertinent medical facts. This information will be kept strictly confidential.
Hours of Operation
Door-to-Door Transit Service is available during the same times that scheduled trips are offered:
8:15 a.m. to 6:00 p.m. on Mondays, Wednesdays and Fridays, and 8:15 a.m. to 7:30 p.m. on Tuesdays and Thursdays.
Booking a Door-to-Door Trip
Booking hours are 8:30 a.m. to 4:30 p.m., Monday to Friday. When you call to book a trip, please be ready with the following information:
- your name and the date on which you wish to travel
- the exact address where you wish to be picked up and dropped off
- the time at which you wish to arrive at your destination
- if you will be accompanied by an attendant and how many others will be travelling with you
- whether you will be walking or whether you will be using a mobility aid or any other equipment, and
- the time you wished to be picked-up for your return home if it is a return trip.
If you call outside the office hours, or between noon to 1:00 p.m., leave a message on the answering machine. Leave your name, when you want to travel and your telephone number. The dispatcher will return your call as soon as possible.
Be flexible: you may have to adjust your trip time to fit the busy Door-to-Door Transit Service schedule. This service is a shared-ride system.
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